Publishing checks
The builder can block publishing for these reasons:- A Meta flow has no valid Meta connection.
- A sales flow needs Shopify but Shopify is not connected.
- A lead collection flow has no valid form or conversational content.
- An incentive has no valid delivery method.
1
Review the draft
Check the goal, flow type, greeting, and required stage cards.
2
Select Publish
Use the Publish action at the bottom of the builder rail.
3
Resolve a gate
Follow the shown connection or content requirement.
Return to the builder after you complete it.
4
Wait for completion
Keep the page open while Moshi publishes the flow.
5
Open the published flow
Open the results page after the success state appears.
Review before activation
A flow that requires approval shows a Not live yet banner. Select Review test drive to review each test shopper’s conversation. Select a response to add a fix in its floating editor. Apply your fixes and review the updated responses before you select Approve and go live. See Review conversations for the complete procedure.Make the customer entry point live
Complete the channel setup after Moshi confirms publication and any required approval.
Test the live ad, Instagram trigger, or website form as a customer.
Confirm that it starts the expected conversation or collects the lead details.